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Return Policy


  Fall Semester 2019 return deadlines:
• Textbooks ordered between August 1st and September 3rd must be returned by September 5th , 2019
• Textbooks ordered after September 3rd are FINAL SALES and cannot be returned


Return Online Orders to:
Minnesota Textbook Center
1301 Hennepin Ave South
Minneapolis, MN 55403


Return Policy Details:
• Return must include a receipt
• Textbooks must be returned in the same condition as received
• Shipping and handling is not refundable
• Returns sent without a receipt are subject to a $10 lookup fee
• All returns are at the discretion of the Minnesota Textbook Center staff
• Saint Paul College imprinted clothing and souvenirs may be returned within 5 business days, with a sales receipt. Merchandise must be in new condition with price tags intact.


Non-returnable items:
• Opened/Used access codes & eTextbooks
• Opened plastic-wrapped textbooks and merchandise
• Kits & course packets
• MTC Bus Cards
• Stethoscopes
• Calculators
• Flash Drives


PSEO Students:
• PSEO students are REQUIRED to drop off all books at the end of the semester at the campus store
• Books must be returned without damage, missing pages, etc.
• Students who drop/withdraw from a course must return textbooks and supplies immediately
• Students will be billed for all textbooks not received by the deadline


Campus Store Pick Up:
• Valid photo ID must be shown for online order returns
• Online orders not picked up within two weeks of being fulfilled will be returned and subject to a $10 restocking fee

Online Shipping Orders:
Inaccurate Packages:
• Packages with order inaccuracies must be reported to mntextbooks@minneapolis.edu within 3 days of the delivery date.
Damaged Packages:
• Damaged/defective merchandise must be reported to mntextbooks@minneapolis.edu within 3 days of the delivery date.
Lost Packages:
• Lost packages should be reported to mntextbooks@minneapolis.edu within 3 days of being lost.

                                 
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For Supply Orders
Saint Paul College Campus Store
235 Marshall Ave, Saint Paul, MN 55102
651-846-1422 | spcbooks@saintpaul.edu

   

Copyright © 2017 Saint Paul College Bookstore
  Saint Paul College is an equal opportunity employer and educator.
A member of Minnesota State.
Terms & Conditions

For Textbook Orders
Minnesota Textbook Center
1301 Hennepin Ave, Minneapolis, MN 55403
612-659-6851 | mntextbooks@minneapolis.edu

Minnesota Relay Service: 711 or 800-627-3529
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