Return Policy

Please contact the Campus Store directly with any questions or concerns.

Spring Semester 2025 return deadlines:

• Textbooks must be returned by Jan. 31.
• Textbooks purchased after Jan. 31 are FINAL SALE cannot be returned.

Return Policy Details:

• Return must include a receipt
• E-books are returnable 10 days from the date of PURCHASE!!!
• Valid photo ID must be shown for online order returns
• Textbooks must be returned in the same condition as received
• General merchandise must be returned within 10 days of purchase and in original condition with tags
• Shipping & handling charges are non-refundable.
• Returns sent without a receipt are subject to a $10 lookup fee
• Online orders not picked up within two weeks of being fulfilled are subject to a restocking fee
• ALL returns are at the discretion of the staff.

Non-returnable items:

• Go-To College Pass
• Opened/used access codes & eTextbooks
• Opened plastic-wrapped textbooks and merchandise
• Kits & course packets
• Study aids, study & testing guides
• Worn/used general merchandise items
• Clearance merchandise
• Umbrellas and ponchos
• Computer software/hardware
• Opened electronic items

Online Shipping Orders:

Inaccurate Packages:

• Packages with order inaccuracies must be reported to [email protected] within one (1) week of the delivery date.

Damaged Packages:

• Damaged/defective merchandise must be reported to [email protected] within one (1) week of the delivery date.

Lost Packages:

• Lost packages should be reported to [email protected] within one (1) week of being lost.

Please contact us if you have any questions, concerns, or need additional information!